Privacy Policy

1. Introduction

SIDRA CORE SDN BHD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number, address)
• Company information
• Payment and billing information
• Project-related information and requirements

Technical Information

• IP address and browser information
• Device information
• Website usage data and analytics

3. How We Use Your Information

We use the collected information for:

• Providing and improving our services
• Communicating with you about projects and updates
• Processing payments and managing accounts
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Analyzing website usage to improve user experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants) when necessary
• Government authorities when required by law
• Third parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent for marketing communications

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

If we transfer your information outside of Malaysia, we will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: